Scrum Master

Donnelley Financial Solutions (NYSE: DFIN) provides software and services that enable clients to communicate with confidence in a complex regulatory environment. With 3,500 employees in 61 locations across 18 countries, we provide thousands of clients globally with innovative tools for content creation, management and distribution, as well as data analytics and multi-lingual translations services. Leveraging advanced technology, deep-domain expertise and 24/7 support, we deliver cost-effective solutions to meet the evolving needs of our clients.

Short Description

Apply knowledge of business and technology to allow for the development of integrated solutions to resolve technical and business issues. Serve as a liaison between internal customers and functional IT departments during the initial phases of development efforts for various business initiatives. Apply structured methodology in the creation of requirements from the business perspective, translated in to easily understood formats that are acted upon by the various technical design and development teams in IT. Following BA principles and accepted methodologies, define the system and functional requirements of technical projects. Define specifications and data models for development efforts and testing. Create detailed test cases and analyze results. May assess available technologies and recommend solutions to technical teams.


Work is typically conducted unsupervised with only direction given in terms of desired outcomes. Able to understand the business strategy and goals to execute key duties and responsibilities to meet goals and objectives. Must be able to re-define processes if needed and provide subject matter expertise when working on assignments that typically are enterprise reaching or have high visibility for the organization.
€ Use diverse professional experience and broad knowledge of both business and technology to analyze and develop integrated solutions to resolve complex technical or business issues. Actively participate and interact with customers to understand business needs, identify the best solution, and architect the processes to meet the needs.
€ Analyze and design new business processes around requirements definition, information gathering, and consistent documentation methodologies. Standardize IT requirements methodology to reduce cost, improve productivity, improve quality, predictability and timeliness, reduce risk, improve cross-group coordination, improve skills and improve customer and associate satisfaction.
€ Using multiple information gathering techniques, conduct facilitated sessions with customers to define detailed business requirements for solution development. Establish and maintain clear scope boundaries for the solution. Develop clear and concise functional requirements for the technical developers that are free from ambiguity to minimize re-work and errors. Articulate to the clients the implications of implementing new technologies in the current business and technology framework. Recognize the business?s needs and the implications of change. Formulate alternative solutions to satisfy business requirements.
€ Develop precise documentation of prioritized functional requirements that can directly be converted to test plans, use cases, and system conceptual designs to meet performance targets and development project plans.
€ Partner with business architects and other planners to assess current capabilities and identify high-level requirements.
€ Translate requirements and use cases to the designers, ensuring there is a clear and concise understanding of requirements. Review test conditions and expected results for product, performance and user acceptance testing.
€ Participate in quality management reviews as outlined in the project work plan, and in reviews of the designs, prototypes and other project work products to ensure they fulfill the requirements.
€ Continue to build on technical and business knowledge. Seek out innovations in process improvement, better utilization of resources, product enhancements, improved communications and faster issue resolution.
€ Mentor junior level Analysts in business requirements gathering methodologies and documentation best practices.
€ Performs other related duties and participates in special projects as assigned.


The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
€ Advanced degree with 7+ years experience OR Bachelor degree in discipline related to functional work or role with 8-10 years of relevant work experience (List specifics) OR demonstrated ability to meet the job requirements through a comparable number of years of applicable work experience.
€ Able to consistently contribute effort, leadership, and creative thinking to solving complex and significant problems in a collaborative fashion.
€ Must be able to demonstrate an ability to work concurrently on multiple complex and sometimes ambiguous problems.
€ Able to communicate complex concepts, problems and solutions clearly and effectively to all levels within the organization.
€ Demonstrated ability to perform at the highest level of proficiency in utilizing tools and applications to complete assignments.
€ Able to work on special projects to enhance internal system functionality from the operational business perspective.
€ Requires excellent communication skills with all levels of audience.
€ Able to structure messages in keeping with listener€ s experience, background and expectations.
€ Able to adapt communication style and use terms, examples, and analogies that are meaningful to the listener.
€ Able to communicate in an effective and approachable style that engages others and builds credibility.
€ Able to provide rationale when delivering complex or challenging information.
€ Able to determine the most appropriate medium when conveying information to large groups or to reinforce a message.
€ Able to understand the impact of communications on the organization or customer, including any legal/regulatory implications.
€ Additional job requirements may be listed on the staffing requisition.

It is the policy of Donnelley Financial Solutions to select, place and manage all its employees without discrimination based on race, color, national origin, gender, age, religion, actual or perceived disability, veteran's status, actual or perceived sexual orientation, genetic information or any other protected status. 

If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access jobs.dfsco.com as a result of your disability. You can request a reasonable accommodation by sending an email to AccommodationRequests@dfsco.com.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.