Salesforce.com Business Specialist

If you want to work with forward thinking people in a fast moving, innovative environment, Axalta offers you the best market-leading career opportunities. We are a unique company. While our name is new, we are backed by a 150-year legacy of providing some of the most advanced coating technologies to customers all over the world. We rank number one or two in all of the major business segments we serve. Our longstanding commitment to progressive research is setting new standards and pointing the way to beautiful and sustainable coating solutions for tomorrow.
This role requires a candidate who will assist and lead Salesforce.com initiatives by understanding best practices, managing continuous process improvements, and implementing changes effectively. He/she must be very knowledgeable in the Salesforce platform from a business and general administrative perspective and have the ability to think creatively to propose and implement effective and scalable solutions and functionality to meet the needs of the business now and in the future.
This position will pursue the following primary objectives:
Act as liaison between business users, leadership, and Salesforce IT to understand, streamline, document, and implement business processes and system requirements
Collaborate on and provide options and solutions that utilize Salesforce functionality to meet business objectives and continually assess processes to incorporate best practices and increased efficiencies for all users
Assist and lead Salesforce projects and process improvement initiatives, including project coordination, requirements gathering, project planning, test plan management, change management (documentation, training, roll-out), and deployment assistance
Establish and document effective solutions to enforce process consistency, streamlined functionality, and data integrity and to build user accountability, data/process ownership, and Salesforce adoption
Complete, organize and manage all documentation including requirement files, design documents, detailed task lists, project plans, end-user process, and training guides
Work with Salesforce Business and IT teams, end users, and business leaders to successfully complete projects and meet business objectives in a timely manner
Outstanding written and verbal communication and presentation skills
Very strong project management, analytical, problem-solving, and time management skills
Highly proficient in Microsoft applications including Outlook, Excel, Visio, Word, and PowerPoint
Can deliver results, complete projects, and think creatively when proposing solutions in a timely, efficient manner
Must be very detail-oriented and methodical
Must work well under pressure and manage and prioritize multiple tasks and initiatives effectively as business needs change
Should be proficient in developing, strategically analyzing, and documenting Salesforce use, functionality, and processes
Must possess strong work ethic, desire to succeed, and take pride in their work
Must be able to thrive in a very fast-paced environment as an individual contributor and as a team player
Must be able to manage priorities and objectives with minimal supervision
Bachelor's Degree in Computer Science, Business, or related field
2+ years working experience in Computer Science, Business, or related field
4+ years' experience administrating Salesforce.com; certifications preferred

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